OUR COMMITMENT

Building the Far North together

We bring our values to life, making a positive impact on our families, customers and communities. We will achieve our company’s Mission and Vision by:

VALUES

TAKE RESPONSIBILITY

  • For the safety of ourselves and those around us
  • For our own actions
  • For how we react
  • In everything we do

EVERYONE CONTRIBUTES

  • People want to do the best job they can
  • It may not meet everyone’s standards
  • Everyone can add value
  • Respect

GROW TOGETHER

  • As individuals, we are good, but as a group, we are much more powerful
  • The vehicle to grow is for people to grow with us
  • Townsville Hardware will provide tools for growth
  • Grow as individuals, not just in our working environment

VISION

To be the supplier of choice
by adding value to the building
process with building materials
and innovative solutions offering an unsurpassed level of service excellence.

MISSION

We are the custodians of a 145-year-old, sixth-generation business with a successful and diversified history. We will continue that legacy by investing in and working with our partners, communities, and people to make a positive and sustainable contribution

We are the custodians of a 145-year-old, sixth-generation business with a successful and diversified history. We will continue that legacy by investing in and working with our partners, communities, and people to make a positive and sustainable contribution

Apply for a

Account

To apply to become an account customer all you need to do is click “Apply Now” below and fill out the account application form.

Cash Account

Our cash account offers the ability for yourself or your business to pay as you buy, but receive automatic discounts on many of our items at point of sale.

Credit Account

Our credit account offers generous 30-day account payment terms with a pre-approved credit limit. Our credit customers can also enjoy discounts on several product lines throughout our stores.

Please ensure you
have followed these
steps when applying

  1. Complete the necessary details on the online form
  2. Review all details are correct
    Please take the time to review all details, including our T&C and Privacy Statement
  3. Download and Print signature pages and sign where indicated
    For Cash and Credit applications, please ensure you sign the Agreement page.
    For Credit applications, please ensure you print and sign both pages of the Deed of Guarantee and Indemnity.
    All signature pages require wet signatures – no digital signatures
  4. Once signed, all signature pages can be scanned and emailed to [email protected]

If you require any assistance, please contact our Credit Department on (07) 4280 5210